Customer support
Answer the questions you hear every day, at any hour.
Calling agents
AI voice agents for your phone lines, in your customers’ language.
Customers call with questions, plans, and second thoughts. Your agent listens to all of it, answers with what your business knows, and keeps every conversation moving.
Anatomy of a call
The first ring
A warm greeting in your business’s voice, in the language your caller prefers. No queue, no menu to press through.
Natural conversation
Callers can interrupt, correct themselves, or change their mind. Your agent stops, listens, and follows along.
Your knowledge
Responses come from the knowledge you have reviewed and approved, so callers get your answer, not a guess.
The next step
Arrange a callback, book a visit, or capture a qualified lead, connected to the tools your team already uses.
After the call
Every call ends with a short record of what was asked, what was agreed, and what happens next.
Use cases
Answer the questions you hear every day, at any hour.
Understand what callers need before your team calls back.
Offer a time, confirm it, and keep everyone informed.
Call people who started signing up and help them finish.
Reconnect with customers who have gone quiet, politely and at scale.
Speaks like your customers do.
Telephony, handled
Phone agents need a verified business account with a telephony provider. We guide you through it and configure everything else.
We help you set up or connect your Exotel account.
Your documents are verified with the provider, as your business.
We configure routing so calls reach your agent.
You call it, listen, and approve every detail.
Your agent starts answering, and we keep refining.
Reporting
See who called, what they needed, the language they spoke, and how it ended, with the recording and transcript one click away.
Start with one workflow. We’ll set it up, test it with you, and refine it after launch.