Your information, handled with care.

Who we are

This website and its demo are operated by Auricly. For privacy questions, reach us through the contact form.

What we collect, and why

Pilot enquiries

When you request a pilot, we collect your name, company, work email, website if you provide it, where you want your agent to work, your estimated monthly conversations, and your description of the workflow. We use this only to respond to you and scope a pilot. Enquiries are deleted automatically after 90 days.

The live demo

When you start a demo session, we record the language and channel you choose and when the session starts and ends. Your voice or messages are processed in real time so the assistant can reply. Recording is off, sessions end after three minutes, and session records are deleted after seven days.

The same demo is available from the assistant in the corner of every page. It is idle until you press Talk or Chat, and the terms above apply to it identically.

If you ask the assistant to put you in touch with us, it will take your name, an email address or phone number, and a line about what you need. Those details are stored and emailed to our team exactly like an enquiry made through the form above, and deleted after 90 days. Nothing is sent until the assistant has read your details back to you.

Preventing abuse

To limit how often the demo can be used, we store a salted hash of your IP address rather than the address itself.

Your microphone

Your microphone is only ever opened after you press a button to start a voice conversation, and your browser will ask you first. While a conversation is running, audio is streamed to our real-time voice provider so the assistant can understand and answer you, and is discarded once the reply is produced. It is not recorded or stored. Choosing chat instead starts the same conversation with no microphone at all.

Cookies

This website does not use advertising or analytics cookies.

Service providers

Hosting and real-time voice infrastructure providers process information on our behalf to run this website and the demo. They may only use it to provide those services to us.

Your choices

You can ask us to access, correct, or delete the information you have shared with us through the contact form.

Changes

If the way this website handles information changes, we will update this page and the date above.