A voice agent that answers your phone line and holds a real conversation. It greets the caller, understands what they are asking in their own language, answers from the knowledge your business has approved, and arranges the next step — a callback, a visit, or a qualified lead passed to your team.
An IVR asks the caller to press numbers and routes them somewhere. An agent listens and answers. There is no menu to press through and no queue — the caller asks their question in their own words and gets your answer in seconds.
Yes, and we think they should. Our own demo is clearly labelled as an AI assistant, and we recommend every agent we build says so too.
Yes. The live demo on this site is Auricly's own agent. You can talk to it in any of ten Indian languages or Hinglish, interrupt it mid-sentence, and switch language halfway through to watch it follow you.
Pricing is tailored to your workflow and how much you use it, rather than a fixed list. There are three ways to begin, starting with a pilot scoped to a single workflow so you can measure real results before going further.
The conversation
How it talksto people.
Yes. Callers can cut in mid-sentence, correct themselves, or change their mind entirely. The agent stops, listens, and follows along, the way a person would.
The agent switches with them. Language is not fixed at the start of the call — your customer can move between languages mid-conversation and the agent keeps up.
Yes. People rarely speak or type in complete sentences, and millions of customers mix English into Hindi in the same breath. The agent is built for how people actually talk, not for a script they have to follow.
It searches your knowledge while the caller is still speaking and starts talking from the first sentence of its reply rather than composing the whole answer first. Turn detection is calibrated per language, so it neither talks over people nor leaves awkward pauses.
Ten: Hindi, English, Bengali, Marathi, Telugu, Tamil, Gujarati, Kannada, Malayalam and Punjabi — plus Hinglish, the way millions of customers actually talk.
Phone lines
Getting it onyour number.
Through a telephony account in your business's name — we currently work with Exotel. We help you set one up or connect an existing one, take you through the business verification, and configure the routing so calls reach your agent.
Both. You can upload a call list and run outbound campaigns — onboarding follow-ups, callbacks, re-engaging customers who have gone quiet — and a do-not-call list is respected automatically.
The agent arranges it instead of dead-ending the call. It can take a callback request or hand the conversation to your team, and the call still finishes with a clear summary of what was asked and what was agreed.
Yes, at any hour, in any of its languages. For most businesses that is where the first obvious return shows up: the calls nobody was there to take.
Your website
The agent onyour site.
One line of code. It appears as a small launcher in your brand's colours that waits quietly until a visitor opens it — it never covers your content or changes your design.
Either, and they can move between the two. Chat comes first because it is the quickest way to help, and voice starts only when the visitor taps the microphone. Switch mid-conversation and the agent keeps the context.
Yes. Every web conversation appears in the same dashboard, next to your calls, with the same transcript and outcome.
Knowledge and control
What it says,who decides.
Answers are grounded in knowledge you have reviewed and approved — your own FAQs and documents — rather than a model's general impression of your business. Nothing reaches a customer until you have published it.
Yes. Upload your FAQs as a spreadsheet or document, review every new and changed answer side by side, and publish. Your agent answers with it on the very next conversation.
Yes. You can talk to your agent in the browser and check how it answers anything you can think of. You approve every detail before it goes live, and we keep refining it with you afterwards.
Your data
Where it allends up.
For your own agent, yes — every phone and web conversation appears in your dashboard with its recording, transcript, outcome and latency, and you can export the data. The public demo on this site is different: recording is off there, sessions end after three minutes, and session records are removed after seven days.
Yes. Each customer's agent is configured with its own knowledge, its own instructions and its own credentials.
Still wondering about something?
Tell us what your customers call about, and we'll tell you honestly whether an agent helps.